Effective Date: 1. 1. 2025
Welcome to evisaentry.com (the “Website”), owned and operated by WeTravel SL (“Company,” “we,” “our,” or “us”). By accessing or using our Website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must not use the Website or its services.
2. Services Provided
We provide assistance with visa applications and related services. While we facilitate the application process, the approval of visas remains at the discretion of the respective government authorities. WeTravel SL is not responsible for the outcome of any application.
3. User Responsibilities
You agree to:
- Provide accurate and complete information during the application process.
- Comply with all applicable laws and regulations related to visa applications and international travel.
- Refrain from using the Website for any unlawful purposes or activities.
Failure to provide accurate information may result in delays, additional costs, or rejection of your application.
4. Payment Terms
All fees for services must be paid in full at the time of purchase. Prices are displayed on the Website and may vary based on the type of service and visa requirements. Payments are processed securely through third-party payment gateways.
Refund Policy:
Once a visa or travel document request is accepted, you will receive an email which will formalize the contract, thus it will become a valid, current and binding legal transaction between the parties, and therefore we, as a business, will become your supplier and you our customer.
In the event that your visa is denied by government authorities, you will receive a full refund of the fees paid to the government, you will never receive a payment corresponding to our handling and processing fees, any other refund request will be excluded.
In the event of needing a refund on an order which has already been accepted and processed, contact us at [email protected] so that your particular case and the possible return of the amount paid can be considered.
The estimated response time for your request will be a maximum of 72 hours.
We would like to inform you that, due to the urgent and personalised nature of the requests, our company will start to manage and process your order within a maximum time period of 24 hours. The applicant expressly accepts and authorises the order, which being personalised and urgent, will not be able to benefit from any type of withdrawal period or cancellation.
5. Intellectual Property
All content on the Website, including text, images, logos, and designs, is the property of WeTravel SL or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
6. Limitation of Liability
WeTravel SL shall not be held liable for:
- Delays or rejections in visa processing caused by government authorities.
- Losses, damages, or inconveniences resulting from incomplete or inaccurate information provided by the user.
- Any indirect, incidental, or consequential damages arising from the use of our Website or services.
Our total liability is limited to the fees paid by the user for the specific service in question.
7. Privacy Policy
Your use of the Website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website after changes constitutes acceptance of the updated Terms.
9. Governing Law
These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising from the use of the Website or services will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
Thank you for using evisaentry.com. We are committed to providing a reliable and secure service for all your visa application needs.
